Effective Date: 17 August 2026

At DHYANIYA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from dhyaniya.com.

1. What Information Do We Collect?

When you visit our website, place an order, create an account, or contact us, we may collect information such as:

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
PIN Code
Order and purchase details
Payment and transaction-related information
Customer support communications

When you browse our website, certain technical information may also be collected automatically, including:

IP Address
Browser type
Device type
Operating system
Pages visited
Date and time of your visit
Referring website
Cookie and usage information

We collect this information to provide a better, safer, and more convenient shopping experience.

2. How Do We Use Your Information?

We may use the information collected from you to:

Process and fulfill your orders
Confirm and manage your purchases
Arrange shipping and delivery
Provide customer support
Send order confirmations and updates
Respond to your questions and requests
Process payments through authorized payment providers
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Maintain website security
Comply with applicable laws and regulations

If you have given us permission, we may also send promotional communications about products, offers, launches, or special occasions.

You can unsubscribe from marketing communications at any time.

3. Consent

How Do We Obtain Your Consent?

When you provide your personal information to complete a purchase, make a payment, arrange delivery, or contact us, you consent to our collecting and using that information for the relevant purpose.

If we need your information for another purpose, such as promotional marketing, we will request your consent where required.

How Can I Withdraw My Consent?

If you change your mind after providing consent, you may contact us and request that we stop using your information for marketing or other non-essential purposes.

You can contact us at:

Email: support@dhyaniya.com
Phone: +91 9687507637

Please note that withdrawing consent may not affect processing that is necessary to complete an existing order or comply with legal obligations.

4. Disclosure of Information

We do not sell or rent your personal information to third parties.

We may share limited information when reasonably necessary to operate our business, fulfill your order, or comply with legal requirements.

This may include sharing information with:

Payment gateway providers
Shipping and delivery partners
Website and technology service providers
Customer support service providers
Government authorities or law-enforcement agencies when legally required

We only aim to share information that is reasonably necessary for the relevant purpose.

5. Third-Party Services

Our website may use third-party services to help us operate our online store, process payments, analyze website performance, and deliver orders.

These third-party providers may have their own privacy policies governing how they handle information.

When you interact with a third-party service or are redirected to an external website, that service may process your information according to its own privacy policy and terms.

Examples may include payment gateways, shipping partners, analytics services, and Shopify-related services.

We recommend reviewing the privacy policies of any third-party services you use.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

Remember items added to your shopping cart
Keep you signed in where applicable
Understand how visitors use our website
Improve website performance
Provide a smoother checkout experience
Remember certain preferences

You can manage or disable cookies through your browser settings.

However, disabling certain cookies may affect some website features or functionality.

7. Payment Security

When you make a purchase on our website, payment information may be processed through secure third-party payment providers.

We do not intentionally store complete payment card information on our website.

Payment providers may use encryption and other security technologies to protect transaction information.

Although we take reasonable steps to protect personal information, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

Access to personal information is limited to people and service providers who need it for legitimate business purposes.

However, no method of internet transmission or electronic storage is completely secure.

9. Order and Account Information

If you place an order through DHYANIYA, we may retain relevant order information for purposes such as:

Order fulfillment
Customer service
Returns and refunds
Accounting and record keeping
Legal and regulatory compliance
Resolving disputes

We retain information only for as long as reasonably necessary for these purposes or as required by applicable law.

10. External Links

Our website may contain links to third-party websites or services.

DHYANIYA is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Age of Consent

By using this website, you confirm that you are legally permitted to use the website and make purchases under applicable law.

If a minor accesses the website, purchases should be made with the involvement and supervision of a parent or legal guardian where required.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request information about the personal data we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent for marketing communications
Ask questions about how your information is used

To make a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

DHYANIYA may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

DHYANIYA

📍 Address:
Plot No. 25, Vallabh Darshan Society,
Trilok Nagar, Madhuram,
Junagadh – 362001, Gujarat, India.

📞 Contact:
+91 9687507637

📧 Email:
support@dhyaniya.com

🕒 Business Hours:
Monday to Saturday
9:00 AM to 6:00 PM

🌐 Website:
dhyaniya.com