Effective Date: 17 August 2026
Welcome to DHYANIYA. We are committed to delivering your Mukhwas products safely, accurately, and on time. Please read our shipping policy below.
1. Shipping Rates & Delivery Estimates
We offer FREE Shipping across India on eligible orders.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 3–7 Business Days | FREE |
Delivery times are estimates and may vary depending on the destination, courier service, weather, festivals, and other circumstances.
2. Order Processing & Cutoff Time
Order Cutoff Time: 5:00 PM (IST / GMT +05:30)
Orders placed after 5:00 PM may be processed on the next business day.
Handling Time: 0–1 Business Day
Transit Time: 3–7 Business Days (Monday to Saturday)
Business Days: Monday to Saturday
Once your order has been processed and dispatched, it will be handed over to our shipping/courier partner for delivery.
3. Delivery Terms
- We ship eligible orders across India.
- Orders are shipped through trusted courier and logistics partners.
- Deliveries are generally made Monday to Saturday.
- Sundays and public holidays may be excluded from normal delivery timelines.
- Once your order is dispatched, tracking information may be provided through email and/or SMS.
- Delivery time can vary depending on your location and courier availability.
4. Incorrect Shipping Address
Please carefully check your:
- Full Name
- Mobile Number
- Complete Shipping Address
- City
- State
- PIN Code
before completing your order.
DHYANIYA will not be responsible for delays, failed deliveries, or additional charges caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.
If you notice an incorrect address immediately after placing an order, please contact us as soon as possible.
5. Delivery Delays
While we make every reasonable effort to deliver your order within the estimated timeframe, occasional delays may occur because of circumstances beyond our control, including:
- Heavy rainfall or extreme weather
- Natural disasters
- Government restrictions
- Courier operational issues
- Remote or difficult-to-reach locations
- Festivals and public holidays
- High-volume shopping periods
- Transportation or logistical disruptions
In such circumstances, we appreciate your patience and will assist you with available shipment information.
6. Tracking Your Order
After your order has been dispatched, tracking information may be sent to your registered email address and/or mobile number.
You can use the tracking information provided by the courier partner to check your shipment status.
If you have not received tracking information after dispatch, please contact our support team.
7. Damaged or Tampered Package
Please check your package carefully when it is delivered.
If the package appears damaged, opened, leaking, or tampered with, please take photographs/videos of the package and contact DHYANIYA customer support as soon as possible.
For food products such as Mukhwas, we recommend keeping the original packaging and order information until the issue has been resolved.
8. Delivery to Remote Areas
Orders to remote, rural, or difficult-to-service locations may require additional delivery time depending on courier availability.
Any additional delivery delay caused by the courier’s serviceability limitations may be communicated to the customer where possible.
9. Contact Us
If you have any questions about shipping or delivery, please contact us:
DHYANIYA
📍 Address:
Plot No. 25, Vallabh Darshan Society,
Trilok Nagar, Madhuram,
Junagadh – 362001, Gujarat, India.
📞 Contact:
+91 9687507637
📧 Email:
support@dhyaniya.com
🕒 Business Hours:
Monday to Saturday
9:00 AM to 6:00 PM
🌐 Website:
dhyaniya.com