Effective Date: 17 August 2026
Welcome to DHYANIYA. These Terms of Service govern your use of our website, products, and services available through dhyaniya.com.
By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Exchange / Return & Refund Policy.
Please read these Terms carefully before using our website.
1. Online Store Terms
By using this website, you confirm that you are legally permitted to enter into transactions under applicable law.
You agree not to use DHYANIYA products or website services for any unlawful or unauthorized purpose or to violate any applicable laws and regulations.
If you violate these Terms, we reserve the right to restrict or terminate your access to our website or services.
2. General Conditions
We reserve the right to refuse service, cancel an order, or restrict access to our services where reasonably necessary, including in cases of suspected fraud, misuse, unauthorized activity, or violation of these Terms.
You agree not to reproduce, copy, sell, resell, distribute, modify, or commercially exploit any portion of our website, content, product descriptions, images, branding, or services without our prior written permission.
3. Accuracy of Information
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, there may occasionally be typographical errors, inaccuracies, omissions, or outdated information relating to:
- Product descriptions
- Prices
- Product availability
- Images
- Promotions
- Shipping information
- Other website content
We reserve the right to correct, update, or modify such information at any time without prior notice.
4. Product Information
DHYANIYA offers traditional Mukhwas and related food products.
We make reasonable efforts to display our products, descriptions, ingredients, images, and other information accurately.
However, slight variations in product appearance, colour, texture, or packaging may occur due to:
- Manufacturing or batch variations
- Ingredient characteristics
- Lighting and photography
- Different screen and device settings
- Packaging updates
Product images displayed on the website are intended for illustrative and informational purposes.
The final product packaging and label should be referred to for the most current product-specific information.
5. Food Products & Storage
DHYANIYA products are edible food products.
Customers are responsible for following the storage instructions provided on the product packaging.
Products should be stored appropriately and consumed according to the instructions, shelf-life information, and other declarations provided on the packaging.
Once a food product has been opened, customers should keep the packaging properly sealed and store the product as instructed.
6. Prices and Product Availability
Product prices and availability may change at any time without prior notice.
We reserve the right to:
- Modify product prices
- Change product descriptions
- Update product availability
- Discontinue products
- Limit quantities
- Correct pricing or listing errors
If an obvious pricing or product information error occurs, we reserve the right to cancel the affected order and provide an appropriate resolution.
7. Orders and Billing Information
We reserve the right to refuse or cancel an order where reasonably necessary.
You agree to provide accurate and complete information when placing an order, including:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- PIN code
- Payment information, where applicable
You are responsible for ensuring that the information provided during checkout is correct.
Incorrect or incomplete information may result in delivery delays or failed delivery.
8. Order Cancellation
Order cancellations are subject to our Exchange / Return & Refund Policy.
Orders may generally be cancelled only before they have been dispatched.
Once an order has been shipped, cancellation may no longer be possible.
Please contact our customer support team as soon as possible if you need to request a cancellation.
9. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
Estimated delivery times are provided for guidance and may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Festivals
- Transportation issues
- Other circumstances beyond our reasonable control
We are not responsible for delays caused by events outside our reasonable control.
10. Exchange, Return and Refund
Exchanges, returns, replacements, and refunds are governed by our Exchange / Return & Refund Policy.
Because DHYANIYA products are edible food products, opened or consumed products may not be eligible for return or exchange except where required by applicable law or where specifically covered by our policy.
Please inspect your order promptly after delivery and contact us if you receive a damaged, leaking, expired, or incorrect product.
11. Third-Party Services
Our website may use third-party services, including payment gateways, shipping providers, analytics services, technology providers, and other service providers.
These third parties may have their own terms and privacy policies.
DHYANIYA is not responsible for the independent policies, practices, or availability of third-party services.
12. Third-Party Links
Our website may contain links to websites or services operated by third parties.
These links may be provided for convenience or informational purposes.
DHYANIYA does not control or guarantee the accuracy, availability, security, or privacy practices of third-party websites.
You should review the applicable terms and privacy policies before using external services.
13. User Comments and Feedback
If you voluntarily provide feedback, reviews, suggestions, ideas, or other communications to DHYANIYA, you agree that we may use such feedback for legitimate business purposes, including improving our products and services.
You agree not to submit content that:
- Violates another person’s rights
- Contains unlawful material
- Contains malicious code
- Is abusive, threatening, or defamatory
- Infringes intellectual property rights
We reserve the right to remove or decline to publish inappropriate content.
14. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, process, and protect personal information.
15. Prohibited Uses
You may not use our website or services for:
- Any unlawful purpose
- Fraudulent activities
- Attempting to gain unauthorized access
- Uploading viruses or malicious code
- Interfering with website security
- Collecting personal information of other users without authorization
- Spamming or abusive activities
- Infringing intellectual property rights
- Attempting to damage or disrupt our website
- Reselling or commercially exploiting our content without permission
We reserve the right to restrict or terminate access for violations of these Terms.
16. Intellectual Property
All content appearing on the DHYANIYA website, including but not limited to:
- DHYANIYA brand name
- Logos
- Product images
- Graphics
- Text
- Product descriptions
- Website design
- Promotional materials
may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, or commercially use our content without prior written authorization.
17. Disclaimer of Warranties
We make reasonable efforts to maintain our website and provide accurate product information.
However, we do not guarantee that:
- The website will always be available
- The website will be completely error-free
- All information will always be current
- Website functionality will always operate without interruption
- Product availability will remain unchanged
Our website and services are provided subject to applicable law and on an “as available” basis.
18. Limitation of Liability
To the extent permitted by applicable law, DHYANIYA and its owners, employees, service providers, and representatives shall not be liable for losses arising from:
- Website interruptions
- Third-party service failures
- Delivery delays beyond our reasonable control
- Incorrect information provided by customers
- Improper storage or handling of products after delivery
- Unauthorized use of the website
- Events beyond our reasonable control
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
19. Indemnification
You agree to indemnify and hold harmless DHYANIYA, its owners, employees, representatives, and service providers from claims, losses, liabilities, or expenses arising from your violation of these Terms, misuse of the website, or violation of applicable laws or third-party rights.
20. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the extent necessary, while the remaining provisions shall continue to remain in effect.
21. Termination
These Terms remain effective unless terminated by you or DHYANIYA.
You may stop using our website at any time.
DHYANIYA may restrict or terminate access to our website or services if you violate these Terms or engage in unlawful, fraudulent, abusive, or unauthorized activities.
22. Entire Agreement
These Terms of Service, together with our:
- Privacy Policy
- Shipping Policy
- Exchange / Return & Refund Policy
- Other policies or notices published on our website
constitute the terms governing your use of DHYANIYA’s website and services.
23. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Junagadh, Gujarat, India, subject to applicable law.
24. Changes to Terms of Service
DHYANIYA reserves the right to update or modify these Terms of Service from time to time.
Changes will be posted on this page along with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
25. Contact Information
If you have questions regarding these Terms of Service, please contact us:
DHYANIYA
📍 Address:
Plot No. 25, Vallabh Darshan Society,
Trilok Nagar, Madhuram,
Junagadh – 362001, Gujarat, India.
📞 Contact:
+91 9687507637
📧 Email:
support@dhyaniya.com
🕒 Business Hours:
Monday to Saturday
9:00 AM to 6:00 PM
🌐 Website:
dhyaniya.com
DHYANIYA — Natural, Pure & Traditional
Taste the Tradition. Feel the Freshness. 🌿